Erinvale Estate Hotel & Spa Scores with Tripadvisor and Booking.com

Have you ever left a review for the Erinvale Estate Hotel & Spa? It’s a wonderful way to share your experience with potential guests, show appreciation for our team, and give constructive feedback so we can continually improve the guest experience. We read each and every one.

And it’s why we love the annual Tripadvisor Travellers’ Choice Awards and the Booking.com Traveller Review Awards: they’re based solely on guest reviews and ratings. In other words, the opinions of those who count the most.

Tripadvisor Travellers’ Choice Awards 2023

If you’ve left a review on Tripadvisor before, you’ll know that it’s all about what travellers value, including location, amenities, service, safety and special touches – and so we’re thrilled Erinvale placed in the top 10% of hotels worldwide. And it’s always interesting to discover what strikes a chord with particular guests, from our incredible staff and gorgeous gardens right down to our breakfast buffet and gluten-free biscuits!

Booking.com Traveller Review Awards 2023

For Booking.com, the annual Traveller Review Awards are all about celebrating partners who go above and beyond to make guests’ experiences memorable. Scores for the Traveller Review Awards 2023 are based on the average of all guest reviews published on the Booking.com website and app between 01 December 2019 and 30 November 2022 (that’s right, three years’ worth of guest reviews!) – which makes our 9 out of 10 score particularly special.

Leaving a review is quick and easy to do, but it has an incredible impact. In fact, according to Tripadvisor, 81% of people frequently or always read reviews before booking a hotel; 55% of travellers will actually read several pages worth of reviews to get a better sense of public opinion; and 52% of individuals would never book a hotel that had zero reviews. Another interesting stat? 100% of our team appreciate your feedback!

A massive thank you to all our visitors and guests who took the time to review Erinvale Estate Hotel & Spa over the last few years. Please keep them coming – and don’t forget to include restaurants, wine farms, activities and hidden gems you’ve discovered on your travels, it’s a wonderful way to celebrate life in the Heart of the Helderberg.